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Sep
17
SPAM Checker will Run Automatically
Posted by Knowledge Base on 17 September 2012 12:07 AM

Effective 9/16/2012, the SPAM check tool will automatically run when you try to save a campaign.  If your spam score is low - you won't even notice the spam checker.  But if your spam score is >6.0, then you will be asked to make modifications to reduce the spam score.  

Why did we add this requirement?  We analyzed tons of email campaigns and discovered that at least 68% of delivery questions that customers had were because their spam score was too high.  A score above 3 will start to impact delivery. We've seen customers with spam scores above 20.


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Sep
17
New Inbox Preview Tool!
Posted by Knowledge Base on 17 September 2012 12:03 AM

We've recently introduced the industry's most advanced and flexible Inbox Preview tool!  Preview your email is 20 inboxes, including top mobile inboxes.  Inbox preview also analyzes your code and provides great HTML tips. Watch the tutorial here>


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Sep
16
All NEW Video Tutorials
Posted by Knowledge Base on 16 September 2012 11:58 PM

Great News!  We've added all new, updated video tutorials to help you get the most out of Pinpointe.  12 in all with mode coming. 

The tutorials are short and cover each feature in full detail.  To vew videos, go search for Video Tutorial or click on the 'Video Tutorial' category in the support knowledgebase. 


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Jul
18
Support Site Updated
Posted by Support Administrator on 18 July 2012 10:42 PM

We've update the support site to resolve a few minor glitches.  Mostly, you should see improved 'snappier' performance of the user interface.

We have also updated the help file for the editor.  Click the '?' help button in the editor for more information.


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